|Notice: Suspension of Services Due to the Inspection work of NIG|
For the inspection work of the institute, services on our website will be stopped during the period of time stated below. We apologize for the inconvenience and thank you for your understanding in this matter.
Fri. 12th Nov. 2021 16:00 - Sun. 14th Nov. 13:00 (JST)
Q1: How can we store strains?
Q2: Our University does not work with FedEx and therefore we do not have a FedEx number. Can we use any other shipment service?
Q3: Can we use credit card number for shipment?
Q4: How long does it typically take to get a set?
Q5: In the plate sheet files you sent that show where the different strains are on each plate there are many empty spaces. However, the positions that I expected to be empty have colonies growing. What are they?
Q6: How can we amend MTA forms?
Q7: Can we use sample MTA file on your homepage?
Q8: Whose name should be written in a part of Authorized Official?
Q9: Are strains resistant to erythromycin?
Q10: Could we have receipt for our credit card payment?
Q11: Does a credit payment include shipping cost?
Q12: Can I cancel the order?
Q13: Do you have the expire date for the order?
Q14: Can I pay the fee by other methods than a credit card?
- Pick up cells from colonies on the plates using 12 or 8 multiple pipettes, and inoculate them to L medium with 0.3μg/ml erythromycin and 15% glycerol in 96 wells plates.
- Incubate them overnight and then freeze at -80 degrees C.
- For a long-term storage, use sealing-tape (aluminum micro sealing tape) covered on 96 wells after preparing cells as I mentioned in another e-mail.
Director of NIG INNOVATION, Director of technology transfer office, e.g. President, Dean, Director of your department, Director of the legal department who has full authority for signing MTA in your institute or university etc.
※ We don't accept the same person. (a part of RECIPIENT SCIENTIST, a part of Authorized Official)
This is because we deal through a credit card company, and we do not directly receive the payment from our customers. We understand that the receipt will be needed for re-imbursement, however our customers have to use their own credit card bills for that.
If you can not use the credit card payment through your institute, please consider a third-party payment using a credit card of an agency or individual.
* Please note that an institute you belong should be definitely consistent with the institute having an agreement of MTA.